Help Center

Welcome to the Help Center — your go-to resource for support, guidance, and answers to frequently asked questions about our fitness platform.

Frequently Asked Questions (FAQs)

Browse our most common topics to quickly find what you need:

  • Account & Login
    How to create an account, reset your password, or update your information.
  • Subscription & Billing
    Learn about plans, payments, invoices, and how to cancel or pause your subscription.
  • Workout Access & Streaming
    Troubleshooting video playback, recommended devices, and streaming tips.
  • Fitness Programs & Progress Tracking
    Get guidance on choosing the right program, setting goals, and tracking your performance.
  • Technical Issues
    Fix common problems like loading errors, app crashes, or syncing issues.

Need More Help?

If you can’t find the answer you’re looking for, we’re here to assist.

  • Submit a Request: [Insert Link to Contact Form or Support Ticket System]
  • Email Us: hola@trainingclubmx.mx
  • Live Chat Support: Available weekdays from 9:00 AM to 5:00 PM (Mexico City Time)

Community Support

Join our fitness community to share your progress, get motivation, and connect with other members.