Help Center
Welcome to the Help Center — your go-to resource for support, guidance, and answers to frequently asked questions about our fitness platform.
Frequently Asked Questions (FAQs)
Browse our most common topics to quickly find what you need:
- Account & Login
How to create an account, reset your password, or update your information. - Subscription & Billing
Learn about plans, payments, invoices, and how to cancel or pause your subscription. - Workout Access & Streaming
Troubleshooting video playback, recommended devices, and streaming tips. - Fitness Programs & Progress Tracking
Get guidance on choosing the right program, setting goals, and tracking your performance. - Technical Issues
Fix common problems like loading errors, app crashes, or syncing issues.
Need More Help?
If you can’t find the answer you’re looking for, we’re here to assist.
- Submit a Request: [Insert Link to Contact Form or Support Ticket System]
- Email Us: hola@trainingclubmx.mx
- Live Chat Support: Available weekdays from 9:00 AM to 5:00 PM (Mexico City Time)
Community Support
Join our fitness community to share your progress, get motivation, and connect with other members.