Privacy Policy.

Last Updated: 04/10/2025

At traainingclub, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your privacy when using our on-demand fitness content services.

1. Information We Collect

We collect two types of information from users: Personal Information and Non-Personal Information.

Personal Information

Personal information refers to data that can identify you directly, such as:

  • Account Information: Name, email address, username, password (for registered users)
  • Payment Information: Credit card or billing details when subscribing to our services.
  • Fitness Data: Fitness-related information you share, such as workout preferences, goals, and performance tracking.

Non-Personal Information

This refers to data that doesn’t personally identify you but helps us improve our services. Examples include:

  • Usage Data: Information about how you interact with our site, including the pages you visit, videos you watch, and the time spent on the platform.
  • Device Information: Information about the device you are using (e.g., device type, browser, IP address).
  • Cookies and Tracking Technologies: We use cookies and other technologies (such as web beacons) to enhance your experience. These tools help us track site usage, improve functionality, and personalize your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To deliver on-demand fitness content, process subscriptions, and manage your account.
  • To Improve User Experience: To analyze how users engage with our content and optimize our offerings.
  • To Communicate: To send you updates, notifications, promotional offers, and other communications related to our services.
  • For Customer Support: To respond to your inquiries, troubleshoot issues, and improve service quality.
  • For Security and Compliance: To monitor activity for security purposes, prevent fraud, and comply with legal obligations.

3. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: Using SSL encryption for sensitive data such as payment information.
  • Secure Servers: Storing data on secure servers with regular security updates.
  • Access Control: Limiting access to personal information to only authorized personnel.

However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who help us deliver our services, such as payment processors, content delivery networks, and email providers. These third parties are bound by confidentiality agreements and only use your data for the specific purpose for which it was shared.

We may also disclose your personal information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of users.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and Update: You can access and update your account information by logging into your account settings.
  • Deletion: You may request to delete your account and personal information by contacting our support team.
  • Opt-Out of Communications: You can opt out of receiving promotional emails by following the unsubscribe link in the email or by contacting us directly.
  • Cookies and Tracking: You can manage your cookie preferences through your browser settings, but please note that disabling cookies may impact your user experience.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience, analyze site traffic, and deliver personalized content. You can control cookie preferences through your browser settings, but some features of the site may not function properly if cookies are disabled.

7. Children’s Privacy

Our services are not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our records.

8. International Transfers

If you are accessing our services from outside Mexico, please be aware that your information may be transferred to and processed in a country with different data protection laws. By using our services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

  • Email: hola@trainingclubmx.info

Disclaimer:

This Privacy Policy template is intended for general informational purposes and should not be considered legal advice. You should consult a legal professional to ensure compliance with applicable laws and regulations based on your specific circumstances.